Leak Detection
Pinpoint concealed water loss in walls, floors or buried pipe using listening gear and pressure tests.
The water line is the buried pipe that carries water from the meter or the street connection into the house. When it fails, pressure drops, a soft patch appears in the yard or the meter keeps running. A flooded yard or a sudden loss of pressure points to the buried line, so call now.
Call, tell the dispatcher what the yard and the meter are doing, and a contractor is lined up.
The utility usually owns the main and the meter, and the owner is responsible for the pipe between the meter and the house. Boundaries vary, so check with your utility before paying anyone to dig on the street side.
To confirm the leak is on your side, close the main valve at the house and watch the meter. If the dial stops, the leak is inside. If it keeps moving, the loss is in the buried line.
A single clear leak on a pipe in good shape can be repaired with a short section. A line that has leaked more than once, or one made of old galvanized steel, is often better replaced.
Ask the contractor what material runs to your house now, how long the run is, and what the new pipe would be. Long runs and unusual materials such as lead need a more careful plan.
Digging in much of the Valley means hitting caliche, a cemented layer of soil as hard as rock. It slows trenching and raises the cost of an open-cut replacement.
Homes on larger lots can have a long buried run. A leak somewhere along it may surface far from the pipe, so locating it before digging saves time.
Water line quotes depend on the route as much as the pipe. These things drive the number.
Ask whether the quote includes surface restoration and the Arizona 811 call, or whether those are separate.
Traditional replacement opens a trench along the whole route, which means landscaping and sometimes a driveway or sidewalk to cut and patch. Trenchless methods pull or burst a new pipe through the old path with fewer openings.
Trenchless is not always possible. Fittings, bends and the condition of the old pipe decide it. Ask for both options when the line crosses concrete or mature landscaping.
Arizona 811, also known as Blue Stake, arranges for buried public utilities to be marked before digging. The notice period is set by state rules, so confirm the current requirement with them before any trench is opened.
Water line work may also need a permit, depending on the city and the scope. The contractor should tell you what applies and who handles the paperwork.
Pinpoint concealed water loss in walls, floors or buried pipe using listening gear and pressure tests.
Stop the flow, remove the split section of pipe and restore the line.
Replace tired supply piping throughout the home once spot fixes stop working.
Close the main valve at the house and watch the meter. If the dial keeps moving, the loss is between the meter and the valve. A soft patch in the yard is another sign.
The owner usually does, while the utility owns the main and the meter. Boundaries vary, so ask your utility where its responsibility ends.
Sometimes. Trenchless methods pull a new pipe through the old path with fewer openings, but they depend on the old pipe's condition and the route.
Yes. Arizona expects a call to Arizona 811 before digging, with at least two working days of notice so buried utilities can be marked.
Call the 24/7 line and say where water is surfacing. If the house valve closes the flow, shut it. A contractor can then look at the buried line, and the dispatcher will tell you what arrival time to expect.
Call the line, describe the soft spot or low pressure, and a dispatcher will connect you with a contractor.
Service area centered on Goodyear and nearby Maricopa County cities.